Not resolved
2.3
Details
Price Affordability
Product or Service Quality
Website
0 comments

I contacted authorize.net customer support for questions regarding international transactions and found the representative extremely rude and socially inept in talking me through my concerns.He was condescending and frankly, unhelpful in answering my questions.

They talk in circles and cannot give you a YES or a NO, but instead, ATTACK your intelligence with sarcastic questions that make you feel like you are bothering them by calling. It is obvious they do not get enough training in what they are helping you with because I could not get a straight yes or no and had my questions answered back with questions. My colleague and I decided to research the solution on google because we couldn't stand another second with the rep.

When you ask to speak to their supervisor they refuse to do so.Will be looking for another vendor asap.

Reason of review: Poor customer service.

Preferred solution: Need more training on better customer service support.

Had an Experience with Authorize?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

World Financial Group - Transamerica *KEEPS* Your FFIUL Money When You Die World Financial Group "A shocking dirty little secret of Universal Life policies: you LOSE all your policy's cash value when you croak. This is true of Transamerica’s Financial Foundation Indexed Universal Life (FFIUL)..." Read more World Financial Group - Read This to Learn How WFGers RIP YOU OFF! World Financial Group "In his “review” last week San Diego Anon oozes about “...a beautiful lifelong career…” It’s “beautiful” all right. IF you love to recruit everybody in sight and personally..." Read more Nal International Gmbh - Nick Nack Neoklis Lazanas hoch kriminell Nal International Gmbh "Als ehemaliger Geschäftspartnerwurde ich von Lazanas ebenfalls massiv betrogen und hintergangen. Ich habe die Einträge erst vor kurzem gesehen und von den diversen Strafverfolgungen gegen Lazanas erfahren. Er hat weder..." Read more World Financial Group - WFG is a Great Way to Go BROKE and LOSE FAMILY and FRIENDS World Financial Group "Mr/Ms WFG No-name from Nowhere. Please spare us your big fat lie about "many big earners" at WFG. It's total bull cr*p and you know it. Here I give you..." Read more Artesian Spas - Stand by your spa Artesian Spas "Valves that leak in the first year or two, watch out your gonna get ripped a new one. First the certified idiot will come out and put putty on the..." Read more Wayfair - Bed bugs Wayfair "I purchased a upholstered bed frame from wayfair. Put it together with ease and it was beautiful. Fast forward a few months and myself and my kids started getting welts...." Read more Hewlett Packard - Product falling apart! Hewlett Packard "I bought a HP Laptop this past January ( less than a year) and about a month ago the USB port and the SD card port both stopped working on..." Read more Bank Of America - Notice On Account Bank Of America "My names are Valerie and i made payment to this account BANK NAME: HAYDEN PARKER ACCOUNT NUMBER: 488070012572 ROUTING NUMBER: 026009593 I MADE A PAYMENT ON THE 08/11/2017 AT 09:10..." Read more