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I have signed Authorize.net online on May 11, soon after, have been cancelled the same day May 11.

However, few months later on Sep 11, it turns out that they were charge my credit card every month for over $200+ during 4 months. I have my bank dispute this transactions and got my money back. Meanwhile, I have called Authorize.net for a cancellation requests again. The rep was told me everything is taken care of it , my Account is clear.

Unfortunately, today on 12/07 I have received a collection company call for the money amount $90 I owed from Authorize.net. Then I called the Authorize.net immediately. The rep who was claimed shift supervisor named Adam told me that "I have to pay the services even thou I didn't use. Because of singing it, it means you are agree to pay for it. " . Moreover, the service fee was charged until Sep 11 which I called for the cancellation day. It won't work for my cancellation email request on the signed day of May 11th."

Further, since my bank is dispute and can't be charged the fees owed. It turns to collection company for the service never used and cancelled .

Also this Rep Adam told me that I must to pay off the owed bill in order to request a refund for the service not use, and not sure if I can get the refund back. But I have to pay it off first.

My questioning, why should I pay the service I have never used and cancelled ? Why should I put my money in danger which have to depends on your authorize.net's mercy to refund it?

By the way, I have another Authorize.net gateway service currently in use. upon today what things happens, I am take a serious consideration to cancel it sooner or later.

What a scam company! Be very careful before sign up for this company.

Reason of review: Problems with payment.

Monetary Loss: $101.

Authorize Cons: Service charges.

Location: Gilbert, Arizona

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